I'm sure this is not person error, since the recovery phrase was present in two various destinations: backed up inside a file on S3, and printed on the bit of paper. Standard recovery phrases use a specific list of 2048 words following the BIP39 standard (Bitcoin Advancement Proposal 39). You'll https://worldlistpro.com/story20819256/the-fact-about-bip39-seed-phrase-word-list-that-no-one-is-suggesting