Under no circumstances refer to the topic of your case study as "the customer." Alternatively, use their identify or simply a pseudonym. Observe progress and make adjustments: Frequently observe important overall performance indicators and make needed changes to your strategy depending on current market developments and customer suggestions. Good quality: https://hbscasestudyanalysis51021.angelinsblog.com/32265425/how-much-you-need-to-expect-you-ll-pay-for-a-good-hbr-case-study-writing-help