"Extending IT service management abilities past technology services to deal with small business-centric use cases; controlling service need and supply through a common platform, portal, and service catalog; and dashing up innovation and workflow automation through PaaS/very low-code growth tooling." - Charles Betz, Forrester Other than this, the service style https://enterprise-service-manage38146.tokka-blog.com/33618865/5-simple-techniques-for-help-organizations-deliver-employee-services